Effective Complaint Letter

Posted by: Wendyin News
25
Feb

I once wrote a complaint letter to a hotel and got a free weekend stay on my return visit. Once I wrote a complaint letter to a bleach company and got a replacement skirt for a co-worker who had her clothes ruined by an exploding bleach bottle. A well-written complaint letter can be a powerful tool.

I ran across a complaint letter recently that actually got an answer from Richard Branson himself. It’s highly amusing.

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This entry was posted on Wednesday, February 25th, 2009 at 12:06 pm and is filed under News. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

8 comments so far

1.  Carla
February 25th, 2009 at 12:27 pm

Ha! That’s a great complaint letter! My husband and I have gotten free restaurant meals, free Crayola products, free tools, free Suave products, free bread and much more in response to our complaint letters. We rarely write specifically to get something for free. Typically, we’re writing to tell the companies about a problem we hope they’ll fix so that we can enjoy their product/service again. But, a well-written complaint letter can, indeed, get results.

Carla’s last blog post..Encouraging young letter writers

2.  Peggy
February 25th, 2009 at 2:18 pm

I’ve never seen this letter to Sir Richard Branson. What a hoot! I laughed out loud. Thanks for sharing.

Peggy’s last blog post..Forgiveness, Part I

3.  Wendy
February 25th, 2009 at 3:35 pm

Carla, same here… the intent was never to get free stuff but boy is it nice when it happens!

Peggy, thanks for visiting!

4.  Ginny
February 27th, 2009 at 8:00 pm

That was great, I laughed and laughed

5.  diane
February 28th, 2009 at 12:43 am

Thanks for the nice comment you left on my blog. Yes, I’ve started reading your blog and this post is quite amusing. I have a suggestion though…..have your links open in a new window…see this post in my blog

http://www.learntoearn101.net/2008/05/dont-lose-your-readers.html

diane’s last blog post..Craving Cash Promotion

6.  John
February 28th, 2009 at 7:53 am

I have always found this collection of letters highly amusing

http://jalanjalan.com/letters/

John’s last blog post..Decline of Letter Writing

7.  Wendy
February 28th, 2009 at 9:25 am

Diane, thanks for the hint! I will check it out.

John, thanks for the link. Amusing! I will have to add that to my letter collection.

8.  Janelle
February 28th, 2009 at 11:34 pm

I wrote one once for a box of cereal that tasted burnt. Got a coupon for a replacement box of cereal.

Janelle’s last blog post..Full to the Brim – Kid’s Book Giveaway List (2/27/09)

 

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